FAQS

Not sure what size to buy for your little one? Take a look at our kids size spec below..

At Cub Rocks, we believe that one of the best ways to reduce fashion’s environmental impact is by creating high-quality products that last. Our socks are designed to be durable, comfortable, and practical—ensuring they can be worn, enjoyed, and passed on rather than discarded.

We design all our socks in our Nottinghamshire office and manufacture them with a second-generation, family-run factory in Turkey. Our factory and suppliers meet high environmental and ethical standards, holding certifications from SEDEX, Control Union (including OCS & GRS), and OEKO-TEX®.

 

Below are the materials we use and why we choose them:

 

Sustainable Cotton

All our cotton is sourced through the Better Cotton Initiative (BCI), ensuring more responsible farming practices that reduce water consumption, limit pesticide use, and improve working conditions for farmers.
When we use organic cotton, it is OCS-certified, meaning it meets strict environmental and social standards. We make specific promotional claims when organic cotton is used in our products.
Choosing responsibly sourced cotton doesn’t mean compromising on quality—our cotton remains strong, resilient, and soft against the skin.

Bamboo Viscose

Many of our school socks are made using bamboo viscose, offering both comfort and durability. Essential for kids spending their days in classrooms and playgrounds.

Why bamboo?

  • Fast-growing & renewable – Bamboo is one of the fastest-growing plants in the world and regenerates naturally after harvesting.

  • Lower environmental impact – Compared to cotton, bamboo requires less water to grow and does not typically need pesticides or fertilisers.
  • Certified sourcing – Our bamboo viscose is sourced from FSC-certified plantations and responsibly managed suppliers.
  • Soft & breathable – Bamboo fabric is lightweight, moisture-wicking, and temperature-regulating, keeping feet cool in summer and warm in winter.
All our socks are OEKO-TEX® certified, ensuring they are free from harmful chemicals and safe for everyday wear.

 

Frequently Asked Questions

1. What makes Cub Rocks socks special?

Cub Rocks socks are made using high-quality BCI Cotton, ensuring comfort, durability, and breathability. Designed for everyday wear, they’re soft on the skin and built to last. Plus, through our "Buy One, Give One" initiative, every pair purchased from our website or wholesale partners helps someone in need.

2. Where do you ship?

We currently ship within the UK, with international shipping options available through select partners. For more details, please check our [Shipping & Returns page].

3. How long will it take to receive my order?

Orders are processed within 1-2 business days. Standard UK shipping typically takes 3-5 business days. For full details, please visit our [Shipping & Returns page].

4. Can I return or exchange my socks?

We want you to love your Cub Rocks socks! If you're not completely satisfied, you can return or exchange unused and unworn socks within 14 days of purchase. Check out our [Return & Exchange Policy] for more information.

5. How do I get in touch with Cub Rocks?

If you have any questions or need assistance, feel free to reach out via our [Contact Us page] or email us at hello@cubrocks.com. We’re always happy to help!